Supporting Our Customers During the Pandemic
If you or your business has been affected by the COVID-19 pandemic, we're here to help.

Businesses are among those who will be hardest hit by the COVID-19 pandemic. These challenging times, we would like to reassure you that our team is dedicated to helping you and your business.

Standard Bank has reduced transactional fees on all it's digital platform to enable you to access affordable banking during the pandemic.

We understand that some people will be paid half salaries, others are on unpaid leave and others have faced retrenchment. If you have been affected note that we are offering a loan principle and interest instalment moratorium on a case by case basis.
- Don't assume a text, phone call or email from someone claiming to be your bank is genuine. If you're not sure, contact your Banker directly.
- Never disclose security details (such as your PIN or full password).
- Don't move your money or make a payment to a 'safe account' that we've set up for you. We'll never ask you to do this.
- Don't panic, and don't let yourself be pressured into action.
- Remember, you can still do your day-to-day business banking online - transfer money, check balances and make payments to suppliers. Our Banking App and Internet Banking platforms are your one-stop shops for faster and convenient banking. With your business account, you can use these channels to access in-branch services at the tap of a button.
No, it is not. it is not automatic either.Those who wish to do so need to contact the bank and demonstrate how they have been impacted.
Assistance from Standard Bank will also include options to defer payment for an agreed period and the opportunity to restructure and consolidate the overall debt.
For 3 months, from April to June.
Yes. If you’re the owner of a small enterprise, we’re offering you a 3 months instalment relief on your personal lending, so you that can focus on your business provided that:
- All your business and personal accounts are up to date as at 31 March 2020
- The instalment relief on your personal loans will be from April to September
- This includes Personal Loans, Business Loan VAF, and Home Loans